Email Setup Instructions

This Page Contains Important Information Regarding Your Email Account,
Please Read Through All Of It

Please Note
Your email account is not set to keep your emails online permanently.  You need to download your emails from time to time with Outlook / Outlook Express / Thunderbird / Windows Live Mail to empty your online Inbox and open up space for new emails.  Your account is A POP email account, IMAP is used expresively for mobile devices

PLEASE USE POP3 AS INCOMMING SERVER TYPE FOR YOUR ACCOUNT SETTINGS ON YOUR PC

Your Incoming (POP3) And Outgoing (SMTP) Mail Server Settings Are:

Secure SSL/TLS Settings (Recommended)

Username = yourfullemailadress
Password = Password provided
Incoming Server: mail.yourwebsitename.co.za
IMAP Port: 993 POP3 Port: 995
Outgoing Server: mail.yourwebsitename.co.za
SMTP Port: 465
IMAP, POP3, and SMTP require authentication.

(you need ro replace “yourwebsitename” with your actual website name in case you were wondering)

SENDING BULK EMAIL FROM YOUR EMAIL ACCOUNT IS NOT ALLOWED AND AGAINST THE TERMS OF SERVICE.

You risk your account being suspended and closed if you send bulk email from your provided email account.  If you want to do bulk email marketing you must do so from a 3rd party such as Getresponse.

Hosting And Email Terms Of Service

Email Setup Instructions

Email Setup Instructions Per Device

For Phones you can also login to your webmail located at  www.yourwebsitename.co.za/webmail using your email and password.  Inside you will find a dropdown screen (see below) that will provide you with a file to install your email on almost any device, just follow the instructions:

 

Webmail

Webmail

You have access to webmail where you can read your emails online for when you are away from your desk.

Please download your emails regularly via outlook / outlook express and do not use webmail to store all your emails as your server space will fill up if you save all your emails online and you will have to upgrade your hosting.

To access your webmail:

Type your website address with /webmail at the end.

example :

www.yourwebsitename.co.za/webmail

You will be prompted for a email + password

The username will be your full email address and the password as supplied to you.

Once logged in, you should click on ROUND CUBE to access your emails on the server.

Email Trouble Shoot

Email Trouble Shoot

If you get a sending or receiving error, please write down the error number in Outlook / Outlook Express, always do a lookup for the error number in Google first as in 90% of the cases you will find a solution that is related to your Outlook / Outlook Express Settings and not the email server. 

I cannot fix your Outlook / Outlook Express from my side, you need to ensure that your Outlook / Outlook Express Settings are correct.

Here are some more email trouble shooting guides.

Email Problems Outlook / Outlook Express

If you get an error number in Outlook / Outlook Express, always do a lookup for the error number in Google first as most often than not you will find a solution that is related to your Outlook / Outlook Express and not my email server.

If you contact me regarding email support, please provide the Outlook Error Number.

Email Scams

Email Scams – Keep Your Emails Safe

If you receive emails regarding your email account or hosting that is RUNNING OUT OF SPACE or ACCOUNT BEING DEACTIVATED requires you to RESET YOUR PASSWORD, those emails are not from me nor your server, they are most likely scams devised to steal your password.

DO NOT CLICK ON ANYTHING IN THE EMAIL

You will only ever get such emails from me personally regrading your account.  If in doubt, fw me the email I will confirm.

How do you recognise these emails?  Click here to find out more.